Allegria Privacy Policy

Effective Date: September 9, 2026

At Allegria, we are deeply committed to protecting the privacy and security of our boutique community. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website at www.allegriamy.com, make a purchase, or communicate with us.

By using our services, you consent to the practices described in this policy in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.

Information We Collect

To fulfill your orders and provide a seamless boutique experience, we collect the personal data you provide to us, including:

Identity and Contact Details: Your name, billing address, delivery address, email address, and phone number.

Fulfillment Preferences: Your chosen distribution method, including Standard Courier Delivery or Park Hyatt KL Driveway Collection, along with any collection details coordinated with us.

Payment Documentation: For manual bank transfers, we collect copies or screenshots of your transaction slips, payment receipts, and bank details submitted for verification purposes.

Social Media Communication: Chat history, account handles, and arrival logistics coordinated via our official Instagram account, @allegria.my.

How We Use Your Information

We process your personal information strictly to manage your customer relationship and business operations, specifically to:

• Verify manual bank transfer payments and process transactions.
• Meticulously prepare, dispatch, and fulfill your boutique orders.
• Coordinate arrival timelines for the Park Hyatt KL Driveway Collection.
• Provide responsive customer support, manage transit protection claims, and investigate lost courier parcels.
• Comply with legal, corporate tax, and regulatory accounting obligations in Malaysia.

Sharing Your Information

We respect your personal data and only share it with third parties necessary to perform specific operational services on our behalf.

Logistics and Courier Partners: We share your name, delivery address, and contact number with standard courier services or on-demand riders, such as Lalamove or GrabExpress, to fulfill deliveries.

Communication Channels: We utilize Instagram, operated by Meta Platforms, to coordinate driveway pickup logistics directly with you.

We strictly do not sell, rent, or trade your personal data to third-party marketing companies.

Data Security and Retention

We implement appropriate administrative and technical security measures to safeguard your personal data against unauthorized access, loss, or alteration.

Financial documentation, such as bank transfer slips, and order histories are retained only as long as necessary to fulfill corporate tax audits and legal requirements, after which they are securely deleted or anonymized.

Your Rights Under the PDPA 2010

As a user in Malaysia, you possess the right to access, correct, or limit the processing of your personal data stored in our system.

If you wish to update your contact information, review your data, or withdraw your consent, please contact our team directly.

Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us at hello@allegriamy.com.